How to Lead People and Influence Horses: The Masterclass

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Course content

Start Here
- Film: The Wisest Teacher
- How this masterclass works
Part I · 1. The Read
- Film: The Read
- Field guide: The Read
- Practice: The Read
- Checkpoint: The Read 10 xp
  - Quiz
2. Leave Your Ego at the Gate
- Film: Leave Your Ego at the Gate
- Field guide: Leave Your Ego at the Gate
- Practice: Leave Your Ego at the Gate
- Checkpoint: Leave Your Ego at the Gate 10 xp
  - Quiz
3. The Lead Mare and the Boss Horse
- Film: The Lead Mare and the Boss Horse
- Field guide: The Lead Mare and the Boss Horse
- Practice: The Lead Mare and the Boss Horse
- Checkpoint: The Lead Mare and the Boss Horse 10 xp
  - Quiz
4. Your Breath Is the First Cue
- Film: Your Breath Is the First Cue
- Field guide: Your Breath Is the First Cue
- Practice: Your Breath Is the First Cue
- Checkpoint: Your Breath Is the First Cue 10 xp
  - Quiz
5. Peace That Has Structure
- Film: Peace That Has Structure
- Field guide: Peace That Has Structure
- Practice: Peace That Has Structure
- Checkpoint: Peace That Has Structure 10 xp
  - Quiz
Part II · 6. The Release Is the Lesson
- Film: The Release Is the Lesson
- Field guide: The Release Is the Lesson
- Practice: The Release Is the Lesson
- Checkpoint: The Release Is the Lesson 10 xp
  - Quiz
7. The Four Phases
- Film: The Four Phases
- Field guide: The Four Phases
- Practice: The Four Phases
- Checkpoint: The Four Phases 10 xp
  - Quiz
8. Diagnose First, Respond Second
- Film: Diagnose First, Respond Second
- Field guide: Diagnose First, Respond Second
- Practice: Diagnose First, Respond Second
- Checkpoint: Diagnose First, Respond Second 10 xp
  - Quiz
9. Soft Hands, Hard Standards
- Film: Soft Hands, Hard Standards
- Field guide: Soft Hands, Hard Standards
- Practice: Soft Hands, Hard Standards
- Checkpoint: Soft Hands, Hard Standards 10 xp
  - Quiz
10. Make the Wrong Thing Difficult
- Film: Make the Wrong Thing Difficult
- Field guide: Make the Wrong Thing Difficult
- Practice: Make the Wrong Thing Difficult
- Checkpoint: Make the Wrong Thing Difficult 10 xp
  - Quiz
11. When the Horse Won't Try
- Film: When the Horse Won't Try
- Field guide: When the Horse Won't Try
- Practice: When the Horse Won't Try
- Checkpoint: When the Horse Won't Try 10 xp
  - Quiz
Part III · 12. Trust Is Built One Release at a Time
- Film: Trust Is Built One Release at a Time
- Field guide: Trust Is Built One Release at a Time
- Practice: Trust Is Built One Release at a Time
- Checkpoint: Trust Is Built One Release at a Time 10 xp
  - Quiz
13. The Wreck and the Repair
- Film: The Wreck and the Repair
- Field guide: The Wreck and the Repair
- Practice: The Wreck and the Repair
- Checkpoint: The Wreck and the Repair 10 xp
  - Quiz
14. Shutdown Is Not Calm
- Film: Shutdown Is Not Calm
- Field guide: Shutdown Is Not Calm
- Practice: Shutdown Is Not Calm
- Checkpoint: Shutdown Is Not Calm 10 xp
  - Quiz
15. The Lifetime Horse, the Lifetime Team
- Film: The Lifetime Horse, the Lifetime Team
- Field guide: The Lifetime Horse, the Lifetime Team
- Practice: The Lifetime Horse, the Lifetime Team
- Checkpoint: The Lifetime Horse, the Lifetime Team 10 xp
  - Quiz
16. Becoming Someone Worth Following
- Film: Becoming Someone Worth Following
- Field guide: Becoming Someone Worth Following
- Practice: Becoming Someone Worth Following
- Checkpoint: Becoming Someone Worth Following 10 xp
  - Quiz
The Horseman's Agreement
- Film: The Horseman's Agreement
- The Horseman's Agreement, adapted
Resource Library
- Masterclass Field Guide (PDF)
- The lineage: a reading list
- For the reader who doesn't ride: glossary
- Sources and credits
Certification
- Practice exam: no sign-in needed
- Leyden Certified: Leadership Masterclass Exam

Field guide: Make the Wrong Thing Difficult

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Chapter 10

Field guide: Make the Wrong Thing Difficult

Make the wrong thing difficult and the right thing easy. Arrange the room before you ask the people.

6 minField guideBarn and office

Where you will use it

Any instruction you have given twice
CRM hygiene, handoffs, discovery, homework, chores

Step by step

1

Ask the gate question

What am I about to make easy, and what am I about to make hard?

2

Read the aisle

Where is the hay, the scoop, the wheelbarrow? Where are the tools, the templates, the dashboards? Is anyone hunting for the wrench?

3

Fix the system, not the people

Make logging a call take three seconds, not forty, and the data fixes itself.

4

Wait for the light foot

Like Tom Dorrance with the colt, ask when the person is set up to answer.

5

Give intent, not instructions

What we are trying to accomplish and why. Not how. Intent travels; instructions die on contact.

Watch out

Difficult, not impossible. Make the wrong thing impossible and you have built a prison: surveillance, time clocks, check ins every fifteen minutes. The honest ones leave.

From the book

A playbook is a signal, not a block. People who chose the path trust the path.

The arrangement is written on the bodies in the room. If the shoulders are braced, the arrangement is doing something you haven't admitted yet.

Up next: Practice: Make the Wrong Thing Difficult

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Field guide: Make the Wrong Thing Difficult

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