Privacy Policy
Privacy Policy
Effective Date: May 16, 2023
Introduction
Ocean View Stables ("we," "us," or "our") is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information, including specific provisions for children under the age of 13, in accordance with the Children's Online Privacy Protection Act (COPPA).
Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, mailing address, and payment details.
- Horse-Related Information: Details about your horse(s), including name, breed, age, health records, and training history.
- Website Usage Data: IP address, browser type, pages visited, and time spent on our website.
- Children's Information: For students under 13, we may collect their name, age, and emergency contact information, strictly for enrollment and safety purposes.
Use of Information
Your information is used to:
- Provide and manage our equestrian services.
- Process payments and schedule appointments.
- Communicate with you regarding services, updates, and promotions.
- Improve our website and services based on user feedback and behavior.Free Privacy Policy+15WIRED+15AP News+15The Toy Association+4Federal Trade Commission+4Wikipedia+4
Children's Privacy and COPPA Compliance
We recognize the importance of protecting children's privacy. In compliance with COPPA:
- Parental Consent: We obtain verifiable parental consent before collecting personal information from children under 13.
- Information Use: Children's information is used solely for enrollment, safety, and communication purposes.
- Parental Rights: Parents or guardians can review, modify, or request deletion of their child's personal information by contacting us.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with:
- Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you, under confidentiality agreements.
- Legal Obligations: When required by law or to protect our rights, we may disclose your information to appropriate authorities.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights Under CCPA
If you are a California resident, you have the right to:
- Request access to the personal information we have collected about you.
- Request deletion of your personal information, subject to certain exceptions.
- Opt-out of the sale of your personal information (note: we do not sell personal information).
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
SMS / Text Messaging and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We collect your mobile phone number only when you provide it to us: when you book an experience, when you give it to us on a phone call, or when you text us first. We use it to send you booking links, appointment reminders, schedule changes and customer care replies.
We never sell your mobile number. We never rent it. We never share your consent to receive text messages with anyone.
You can stop text messages at any time by replying STOP to any message from us. Reply HELP for assistance, or call (415) 969-1223. Message and data rates may apply. Message frequency varies.
Full details of our messaging programme, including how consent is obtained, are set out in our SMS Messaging Terms & Conditions.