OCEAN VIEW STABLES & LEYDEN HORSEMANSHIP
TERMS AND CONDITIONS

Effective 27 July 2026. Supersedes all earlier versions, including those dated 1 May 2023, 12 October 2025 and 18 July 2026.

These Terms and Conditions (“Terms”) are a legally binding agreement between you and Ocean View Stables LLC (“we”, “us”, “our”), 2152 Olympic Way, Daly City, CA 94015, trading as Ocean View Stables and Leyden Horsemanship. They govern our websites and every lesson, ride, experience, lease, pod stay and event we provide. By booking, paying, signing a waiver, accepting a quotation or taking part in any activity, you agree to them.

PLEASE READ THESE TERMS. THEY INCLUDE A NO-CASH-REFUND POLICY (SECTION 8), NON-REFUNDABLE EVENT DEPOSITS (SECTION 9), A RELEASE OF LIABILITY (SECTION 15) AND A BINDING ARBITRATION CLAUSE (SECTION 20).

Section 8 is our complete Cancellation, Rescheduling and Refund Policy. It is the same policy printed on your quotation and published on our websites. Where any other document, page or printed sheet appears to say something different, Section 8 governs.

1. What we sell

Horsemanship lessons and the Lesson Academy; guided beach and trail rides; arena pony rides; youth birthday parties; kids camps and clinics; horse photography; Sip and Paint; art studio pod and lodging rentals; horse boarding and leasing; weddings, corporate and private events; and related equestrian goods and services.

2. Quotations and prices

2.1 A quotation is valid until the expiration date shown on it. After that date it lapses and must be re-issued.

2.2 Your date and your horses are held only once we have received a signed acceptance and the payment due on acceptance. Until both arrive, the date remains available to others.

2.3 Quantities on a quotation are estimates until confirmed. Guest counts, horse counts and add-ons drive the price of every line.

3. Taxes and charges

3.1 California sales tax is applied where the law requires it. Where we also provide the food, the taxable amount includes the associated table, farm table and chair rental charges (CDTFA Reg. 1603(i)(3)(A)).

3.2 A 3.6% payment processing charge is applied to the goods and services on your quotation. It is itemised as a separate line and shown to you before you accept.

4. Payment

4.1 Payment is due in advance of the service, on the schedule shown on your quotation. Lessons, rides and experiences are payable in full at booking. Events run on Section 9.

4.2 A declined or unpaid payment may suspend a booking or lesson privileges. We will contact you before it does.

4.3 Charges appear on your statement as Ocean View Stables.

5. Intellectual property

All content on our websites, including images, logos, designs, text, software, documents, video and audio, is the property of Ocean View Stables LLC and protected by United States and international copyright and trademark law. Unauthorised use is prohibited.

6. User conduct

You may not use our websites in any way that violates a law or regulation, infringes anyone’s rights, is harmful, fraudulent, deceptive, threatening, harassing, defamatory or obscene, or attempts unauthorised access to any connected system.

7. Bookings

All bookings are by appointment and subject to availability and confirmation by us. Guests arrive 20 minutes before the start time to check in, fit a helmet and complete paperwork.

8. Cancellation, rescheduling and refunds

8.1 Rescheduling — 24 hours or more. Reschedule at no charge any time up to 24 hours before your start time, subject to instructor, horse and facility availability. If we cannot find a date that works for you, the amount becomes a booking credit under 8.2.

8.2 Cancelling — 24 hours or more. Cancel at least 24 hours before your start time and we issue a booking credit for the full amount paid, good toward anything we sell. Credits do not expire. They are not transferable and are not redeemable for cash. We do not issue cash refunds for a cancellation you make.

8.3 Less than 24 hours, day-of contact, or no-show. Your time, your horse and your instructor are reserved exclusively for you and cannot be resold at that notice. A cancellation inside 24 hours, or a no-show, is treated as fulfilled: no refund and no credit.

8.4 If we cancel. Weather, surf, tide, ground conditions, safety and the welfare of a horse are our call, and we make it for safety. If we cancel, you choose: a full refund, or a full credit. If we shorten or change an experience for safety once it has begun, we will offer a fair partial credit.

8.5 Booking credits are recorded against your customer record and may be applied to any booking.

8.6 Nothing in this section limits a right you hold under California law that cannot be waived.

9. Events, weddings and private hire

9.1 Deposit. 25% of the quoted total is due on acceptance and is non-refundable. It secures your date: once we accept it we take the date off the market, decline other enquiries for it, and begin committing staff, horses and third-party suppliers.

9.2 Second payment. A further 25% (50% cumulative) is due 90 days before the event date.

9.3 Balance and final numbers. The balance, and your final guest count, are due 30 days before the event date. After that date, increases are charged at the rates on your quotation, and reductions do not reduce the amount payable.

9.4 If you cancel an event. More than 90 days before: the deposit is forfeited and anything paid beyond it is issued as a credit. Between 90 and 31 days before: 50% of the quoted total is payable, and anything paid beyond that is issued as a credit. 30 days or fewer before: the full quoted total is payable.

9.5 These amounts are a genuine advance estimate of our loss, agreed because fixing our actual loss would be impracticable. A date cannot realistically be resold at short notice, and staff, horses, food and third-party commitments are made well in advance of it.

9.6 If we cancel an event, you choose a full refund, a full credit, or a mutually agreed alternative date.

9.7 Circumstances beyond either of us. Fire, flood, storm, public health order, loss of access to the beach or trails, or similar: we will first offer an alternative date within 18 months at no additional venue charge. If no date works, we refund all sums paid except amounts already irrecoverably committed to third-party suppliers on your behalf, which we will itemise for you.

10. Lesson clubs, memberships and packages

10.1 Discounted package pricing is conditional on completing a minimum six-month term. If you end the arrangement early, the difference between the discounted rate and our standard single-lesson rate, for lessons already taken, becomes payable. This condition is disclosed before you sign up.

10.2 Included lessons are used within the calendar month and do not roll over. A single lesson cancelled with 24 hours’ notice is handled under Section 8 and issued as a credit rather than lost.

10.3 Membership payments are due in advance.

11. Leasing, boarding and pods

11.1 Lease and board payments are due in advance and are not refundable in cash. Ending a lease early does not relieve you of the payments due for the term; where we end it, we credit or refund the unused portion pro rata.

11.2 A lessee is responsible for injury or damage caused while a leased horse is in their care or use.

11.3 Pod and lodging bookings are handled under Section 8. Early departure does not reduce the amount payable.

12. Safety, waivers and assumption of risk

12.1 Every participant signs the OVS Participant Agreement, Release and Assumption of Risk before any hands-on activity involving a horse or other animal, whatever the occasion — lessons, rides, camps, arena pony rides, youth birthday parties, photography sessions, Sip and Paint, weddings, corporate and private events, petting zoo experiences and stays on site. A parent or guardian signs for a minor. Declining to sign cancels participation and is treated under 8.3. The agreement may be signed electronically before arrival or on paper at check-in, and stays valid for subsequent visits.

12.2 ASTM-certified helmets are provided. Every participant under 18 must wear one at all times and may not decline. Adults are strongly advised to wear one and may decline only by signing the Protective Riding Headgear Refusal Agreement that forms part of that document. We may require a helmet of any participant on safety grounds. You may use your own if it meets the ASTM standard.

12.3 We may decline or stop any activity on safety grounds, including rider ability, footwear, conduct, or the condition of a horse.

13. Our records, and what counts as delivery

13.1 For every booking we retain the accepted quotation, including the name, date, time and IP address recorded with your electronic signature; the payment record; the signed waiver, whether signed electronically or on paper at check-in; the appointment record; attendance logs; and instructor or guide notes.

13.2 Attendance at, participation in, or use of the facility for a booked service is full delivery of that service.

13.3 A cancellation inside 24 hours, or a no-show, is also treated as delivered, for the reason given in 8.3.

13.4 We keep these records for at least two years and will provide them to you, and to your card issuer, on request.

14. Payment disputes

14.1 Contact us first. If you believe a charge is wrong, tell us before you contact your bank or card issuer. We reply within one business day and aim to resolve within five.

14.2 If you do not recognise a charge, please check with anyone in your household who may have booked before disputing it. Charges appear as Ocean View Stables.

14.3 If a dispute is resolved in our favour, or is raised without first contacting us under 14.1, we may recover the disputed amount, related bank and processor fees, and reasonable costs of collection. Unpaid balances may be referred to collections.

14.4 Nothing in this section prevents you from exercising a right you hold under card network rules or California law. It sets out how we ask you to use it, and the evidence we will present.

15. Acknowledgment of risk and release of liability

15.1 Horseback riding, horse handling and ranch activities involve known and unanticipated risks that can result in injury, illness, death or property damage — animal behaviour, equipment failure, terrain, weather, falls, collisions, and the limits of emergency response in a remote location.

15.2 By booking or participating you assume those risks, known and unknown, and release and hold harmless Ocean View Stables LLC, its owners, officers, employees, agents and affiliates from claims for injury, loss or damage arising from ordinary negligence, to the fullest extent permitted by California law, including claims you do not know of at the time, waiving California Civil Code §1542 to that extent.

15.3 This release does not extend to gross negligence, recklessness, wilful misconduct, fraud, or any violation of law, which California law does not permit us to exclude.

15.4 This release applies to you and any minor you enrol, and binds your heirs and representatives. You are responsible for maintaining insurance or accepting financial liability for medical or damage claims.

15.5 You are responsible for loss or damage you or your guests cause to our property, horses or facilities.

16. Photography and media

16.1 We may photograph and film activities at the ranch and use the material in publications, advertising and online, unless you tell us in writing that you would rather we did not.

16.2 Where you have not opted out, you waive royalties or compensation for that use and release us from claims relating to it.

16.3 Guests wanting additional confidentiality may purchase the NDA Privacy Agreement.

17. Disclaimer of warranties

Our websites, services and products are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement or accuracy, except where California law does not permit their exclusion. We make no guarantee of performance or outcome; equestrian education depends on the participant.

18. Limitation of liability

18.1 To the fullest extent California law permits, we are not liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, data, use or goodwill.

18.2 Where we are found liable, our total liability will not exceed the total fees you paid us in the 12 months before the claim.

18.3 Sections 18.1 and 18.2 do not apply to any liability that California law does not permit us to limit, including liability arising under 15.3.

19. Indemnification

You agree to indemnify, defend and hold harmless Ocean View Stables LLC, its officers, employees, agents and affiliates from claims, damages, losses, liabilities, costs and reasonable attorneys’ fees arising out of your use of our services or websites, your breach of these Terms, or your violation of any law or third-party right.

20. Governing law and dispute resolution

20.1 California law governs, without regard to conflict of law principles.

20.2 Any dispute is first addressed through good-faith negotiation, then non-binding mediation, then binding arbitration in San Mateo County, California. Each party bears its own legal costs and shares arbitration fees equally.

20.3 Nothing here limits either party’s right to seek injunctive relief or to bring an action in small claims court in San Mateo County.

21. Severability

If any provision of these Terms is held invalid or unenforceable, the rest remain in full force.

22. Changes to these Terms

We may update these Terms. The version in force for your booking is the one in effect on the date you accepted your quotation, and we will provide it on request.

23. Contact

Ocean View Stables LLC, 2152 Olympic Way, Daly City, CA 94015
Phone (415) 969-1223
Email zachary@oceanviewstables.com

24. Acknowledgment

By accepting a quotation, booking, paying, signing a waiver or taking part in an activity, you confirm that you have read and agreed to these Terms, and in particular to Sections 8, 9, 14, 15 and 20.