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SMS Messaging Terms & Conditions

Ocean View Stables & Leyden Horsemanship, 2152 Olympic Way, Daly City, CA 94015, (415) 969-1223

How you opt in to text messages

We send text messages only to people who have given us express written or verbal consent. There are three ways you can opt in:

  • By phone (verbal consent). When you call us at (415) 969-1223 or (844) 415-3617, our team or our automated phone assistant reads the verbal consent script set out in full below. We send a message only after you say yes and confirm your mobile number aloud. Your consent, the date and time, and the number are recorded against your contact record.
  • On our booking forms. Where a mobile number is requested, an unchecked box reads: “Yes, text me about my booking and about Ocean View Stables experiences. Msg & data rates may apply. Reply STOP to opt out.” You must check it yourself; it is never pre-selected.
  • By texting us first. Send any message to (844) 415-3617 and we will reply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Verbal consent script: read verbatim on every call

This is the exact wording our staff and our automated phone assistant use before any text message is sent to a caller:

Agent: “Would you like me to text you a link to book?”

Agent, only if the caller answers yes: “Great. I’ll send that to the mobile number you’re calling from. Can you confirm that number for me? Just so you know, saying yes means you’re agreeing to receive text messages from Ocean View Stables about your booking, appointment reminders, schedule changes, and occasional news about our experiences. Message frequency varies. Most customers receive fewer than 5 messages per month. Message and data rates may apply. You can reply STOP at any time to stop the messages, or reply HELP for help. This is not a condition of booking with us. Is that okay?”

Caller: must give an affirmative answer: “yes”, “sure”, “that’s fine”.

Agent: “Perfect, I’m sending that to you now.”

If the caller does not answer yes, no text message is sent and the booking is completed on the call. The caller’s affirmative consent, the date and time of the call, and the mobile number are logged against that customer’s contact record in our CRM and are available on request.

The first message we send after a verbal opt-in identifies us by name and carries opt-out instructions, for example:

“Ocean View Stables: here’s your link to book: https://www.leydenhorsemanship.com/appointment. Reply STOP to opt out, HELP for help. Msg & data rates may apply.”

What we send

  • Booking links and confirmations for riding lessons, trail rides, beach rides, pony rides and events
  • Appointment reminders and schedule changes
  • Follow-ups after a missed call
  • Customer care replies to questions you have asked us
  • Occasional news about experiences and availability

Message frequency

Message frequency varies and depends on your activity with us. Most customers receive fewer than 5 messages per month.

Cost

Message and data rates may apply. These are charged by your mobile carrier, not by us. We do not charge you to receive our messages.

How to stop messages

Reply STOP to any message from us to be unsubscribed immediately. You will receive one final confirmation and then no further messages. Reply START to resubscribe at any time.

How to get help

Reply HELP to any message, email management@oceanviewstables.com, or call (415) 969-1223.

Supported carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell, rent or share your mobile number or your consent to receive text messages with any third party for their own marketing purposes. Mobile information is used only to deliver the messages described above. See our Privacy Policy for full details.

Last updated 30 July 2026.