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Checkpoint: Soft Hands, Hard Standards
Chapter 9

Checkpoint: Soft Hands, Hard Standards

Five questions before you move on.

3 minCheckpoint5 questions

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1. Hold the reins like a small bird means...
  • ALoose and floppy
  • BAs tight as possible
  • CFirm enough not to drop, soft enough not to crush
Show answer
C. Firm enough not to drop, soft enough not to crush
Yes.
2. Soft hands mean...
  • ANo standard
  • BA lower standard
  • CThe same standard at a lower volume
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C. The same standard at a lower volume
Right.
3. The third setting is...
  • AQuiet and forgiving
  • BQuiet and demanding
  • CLoud and demanding
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B. Quiet and demanding
Correct.
4. Kindness is...
  • AAvoiding feedback
  • BThe absence of friction
  • CThe presence of clarity
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C. The presence of clarity
Yes. Niceness is the absence of friction.
5. Kalea's advice to nervous riders:
  • ABe his friend first
  • BHe needs a leader; friendship comes later
  • CNever ask for more
Show answer
B. He needs a leader; friendship comes later
Right.
Up next: Chapter 10: Make the Wrong Thing Difficult

Checkpoint: Soft Hands, Hard Standards

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