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Checkpoint: Make the Wrong Thing Difficult
Chapter 10

Checkpoint: Make the Wrong Thing Difficult

Five questions before you move on.

3 minCheckpoint5 questions

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1. Ray Hunt's principle:
  • AMake the wrong thing difficult and the right thing easy
  • BPunish the wrong thing
  • CMake the wrong thing impossible
Show answer
A. Make the wrong thing difficult and the right thing easy
Yes. Difficult, not impossible.
2. A team won't log calls because the system takes forty seconds. The fix is...
  • AMake it take three seconds
  • BA meeting on data hygiene
  • CA warning
Show answer
A. Make it take three seconds
Right. Fix the system, not the people.
3. Making the wrong thing impossible builds...
  • ATrust
  • BEfficiency
  • CA prison
Show answer
C. A prison
Correct.
4. Mission command means telling people...
  • AWhat and why, not how
  • BNothing
  • CExactly how
Show answer
A. What and why, not how
Yes. Intent travels.
5. When you give the same instruction twice, you should...
  • AGive it louder
  • BWrite a policy
  • CLook at the environment
Show answer
C. Look at the environment
Right.
Up next: Chapter 11: When the Horse Won't Try

Checkpoint: Make the Wrong Thing Difficult

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2. A team won't log calls because the system takes forty seconds. The fix is...
3. Making the wrong thing impossible builds...
4. Mission command means telling people...
5. When you give the same instruction twice, you should...